Privacy Policy

Effective Date: Jun 2025

Fostering Light Behavioral Health (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of the personal information you provide to us through our website and online services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.fostering-light, in accordance with applicable privacy laws including HIPAA and state regulations.

If you do not agree with the terms of this policy, please do not use our services.

1. Information We Collect

We may collect the following types of information when you visit our website or use our services:

a. Personal Information:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Date of birth
  • Insurance details
  • Emergency contact information
  • Any information you voluntarily submit through forms, messages, or intake assessments

b. Health Information (Protected Health Information – PHI):

  • Mental health history
  • Medical records
  • Treatment goals and progress notes
  • Diagnoses and clinical assessments

c. Technical and Usage Information:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referring/exit pages
  • Cookies and usage data

2. How We Use Your Information

We use the information we collect to:

  • Provide behavioral health and counseling services
  • Schedule appointments and manage care
  • Respond to inquiries or service requests
  • Comply with legal, regulatory, or insurance requirements
  • Improve our website and user experience
  • Communicate about updates, resources, and mental health information (if you opt in)

3. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information. Your information may be disclosed in the following circumstances:

  • To healthcare professionals and staff involved in your care
  • With your consent to other providers or family members
  • To insurance companies for billing and claims processing
  • To third-party service providers who support our website and data infrastructure (e.g., cloud storage, EHR systems) under confidentiality agreements
  • To comply with legal obligations such as court orders, subpoenas, or public health requirements
  • In case of emergencies, threats of harm to self or others, or as otherwise permitted by law

4. Your Rights and Choices

You have rights regarding your personal and health information, including:

  • The right to access and request a copy of your information
  • The right to request corrections to inaccurate or incomplete data
  • The right to request limitations on how we use or share your information
  • The right to request confidential communications
  • The right to withdraw consent (where applicable)
  • The right to file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights

To exercise these rights, please contact us using the information below.

5. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal and health information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance your experience, track usage data, and understand visitor behavior. You may choose to disable cookies through your browser settings, but some features of the website may not function properly.

7. Children’s Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from children under 13. If we become aware of such data being collected, it will be deleted promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top of the policy. We encourage you to review this page regularly to stay informed of how we are protecting your information.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Fostering Light Behavioural Health
Baton Rouge, Louisiana
Phone: (985)-720-8010
Email: [Insert email address]
Website: www.fostering-light.com